Implementing Change in an Organisation (Part I) | MBA Term Papers

For implementing change in the organisation, John Kotter?s Model is an appropriate one because it provides step by step methodology for proper implementation of change management process. According to this plan the whole process can be segregated into 8 steps which are as follows:

1. Identification of the sense of urgency
2. Developing a change management board
3. Developing vision for change
4. Communicating the change strategy
5. Motivating the employees to participate actively
6. Implementing the plan is small sections
7. Consolidating the small changes
8. Monitoring

Identification of a sense of urgency: First and foremost task is to identify the sense of urgency needed for introducing change. This helps in developing an appropriate goal besides providing the management with a clear vision. For identifying the urgent parameters, management needs to analyse thoroughly the strength and weaknesses of the company and recognize the opportunities and threats existing in the outside environment. Management can use different change management tools such as SWOT, PESTLE & Porter?s five forces to understand the performance of the industry and the position of the company.

Developing a change management board: A change management board has to be selected where members from different departments can participate. This board will take the full responsibility of conducting the research, analysing the market and evaluating the company?s present condition before developing a well balanced change management plan. This board will also be responsible for implementing and monitoring the change.

Developing vision for change:? The next step is to identify the root problem so that it can be resolved through the change. To attain this, the board is expected to conduct Brainstorming and Affinity Diagram for generating ideas and identifying the areas where problems exists. Once the problem is identified a cause-effect analysis will be done to find out a probable solution. Use of fish bone diagram will assist in determining how different components of the business such as man, material, machine, management, measures and methods affect the present condition of the company. Once the board members are successful in identifying the problem, they develop a vision that guides them through it.

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